9 Cool Business Apps Your Organization Should Have

Cool business apps rule the roost. If you aren’t using them to hook customers and streamline operations, you’re already behind your competitors.

No matter your industry or the size of your business, you’ve got gaps that only an app can fill. From customer engagement to automation, the following lines will show you what you’re missing.

How Cool Business Apps Fuel Business Growth

Mobile apps for small business ventures are a logical investment when you consider how much time individuals spend on their phones. These apps allow your customers to interact with your brand no matter where they are.

💡 Want to learn more? See how custom business application development can grow your small business into a booming enterprise.

It goes without saying that business apps make your brand more accessible. But they also bump up your profits in the following ways –

• Personalized Marketing – With mobile apps, you can personalize the user experience (UX) so that every interaction with your brand is unique. Personalization engines can use shopping history to target recommendations to each user and even offer custom discounts.
• Customer Engagement – Users spend an average of four hours on mobile internet every day. Of that time, 88% is in apps rather than browsers. Any business should capitalize on that by putting an app in customers’ hands. And notifications keep them locked in even when they’re on the go.
• Better Brand Loyalty – Cool business apps do more to earn a customer’s loyalty than just providing products and services. Rewards like discounts and special offers incentivize repeat purchases and link sharing on social media.
• Stronger Brand Identity – Your best chance at establishing a long-lasting brand identity is by making it accessible, discoverable, and shareable. An app is the perfect tool to do just that. Better yet, custom apps can be designed specifically for your target usership.
• Specialized Niche – Whether your niche is crowded or you’re one of the sole players, apps help you reach out and stand out. It’s a particularly good idea to integrate emerging technologies like AI-driven analytics and chatbots to maximize value and minimize friction.

9 Types of Apps Your Business Needs

Every industry under the sun has recognized the merits of moving to mobile. Whether it’s shopping or news they want, users take to app stores to find their new favorite businesses. So it’s high time you built the app they’ve been waiting for.

🔥 Hot tip! Off-the-shelf apps can only get you so far. If it’s a truly unique app you want – one that meets your specific business needs – you’ll need custom development.

Without further ado, here are the nine top small business apps that have users rushing to hit “download.”

1) Enterprise Apps

Rather than just catering to an audience, these cool business apps are designed to meet business needs and fill operational gaps. Some possible functions include –

• Providing a platform for customer support
• Tracking cashflow and expenses
• Automating manual tasks such as marketing or billing
• Offering business insights using metrics like sales and customer acquisition

Helpdesk, call center, enterprise resource planning (ERP), and customer relationship management (CRM) apps all fall under this umbrella.

2) Employee Management Apps

No organization gets far without a workforce, so it’s worth investing in software that makes employee management easier. With a dedicated app, your HR and finance teams can keep track of payrolls, benefits, and attendance.

The primary goal of these apps is to automate as much of the employee management process as possible. This frees up your HR department to handle more complex tasks and issues.

3) Productivity and Engagement Apps

One of the biggest challenges all businesses face is keeping employees engaged and satisfied with their work. It’s even difficult to monitor their level of engagement!

Luckily, there are cool business apps dedicated to making the workplace a supportive, transparent, and motivating part of employees’ lives. Here are just five of the many things an employee engagement app can do –

1. Improve communication and collaboration throughout the organization
2. Use metrics and real-time analytics to monitor of engagement, performance, and productivity
3. Create a positive feedback culture where employees can easily share suggestions, complaints, and recognition
4. Facilitate training and onboarding sessions
5. Offer rewards for high-performing employees or completing workplace challenges

💡 Check this out! From the nitty-gritty of employee attendance to a robust feedback system, DPL’s nGAGE is an all-in-one engagement solution. Available for iPhone and Android, it’s just what your employees need.

4) eCommerce Apps

mCommerce, or mobile commerce, is where it’s at for any retailer keeping up with the times. Statista reports show mCommerce apps dominating online purchases, allowing users to shop at any time or place.

Depending on their level of complexity, these apps can offer an experience far superior to traditional brick-and-mortar shopping. For example –

1. Product categories and search filters enable customers to find what they’re looking for much faster.
2. Your app can adapt to each user’s preferences with a recommendation engine, increasing sales and conversion rates.
3. Augmented reality (AR) and virtual reality (VR) features enable customers to visualize products in simulated 3D environments.

💡 Want to learn more? Find out the merits of hiring custom app developers over opting for eCommerce app builders.

5) Loyalty Program Apps

Cool business apps can up the cool factor by offering something everyone loves – rewards.

Loyalty program apps drive customer engagement with point-based reward systems, vouchers, or digital membership cards.

Typically, customers can earn rewards through regular purchases, sharing products on social media, or completing seasonal challenges. This turns users into valuable brand advocates who visit your app frequently.

6) Field Service Management Apps

Businesses that rely on field service, such as technician and delivery services, can use apps to streamline their workflow. This can encompass everything from –

1. Connecting remotely with customers
2. Scheduling appointments and delivery times
3. Dispatching and tracking field workers in real time
4. Managing inventory and equipment
5. Receiving customer feedback

💡 Check this out! A great example of a field service management app is MENA Assistance’s CarPal suite. We developed these apps to connect stranded motorists to roadside assistance providers, helping them get out of sticky situations.

7) Business Analytics Apps

Business analytics allows you to easily tap into the backbone of your business: its data. These cool business apps turn your datasets into digestible insights, forecasts, and solutions, driving informed decision-making.

Your business intelligence managers and analysts will thank you for access to these features –

• Data collection tools that gather data from multiple designated sources, such as logistics, sales, CRM, and more
• Clear, simple dashboards and reports that visualize and contextualize data
• AI-powered predictive data modeling, forecasting trends and outcomes

8) Inventory Management Apps

Chances are, your business needs shelves stocked and equipment maintained. But if your day-to-day operations revolve around these tasks, it’s time to think about a tool to lighten the load. That is, an inventory management app.

They can do any or all of the following –

• Provide real-time updates on the number of items you have in stock
• Monitor sales, shipping, and delivery
• Track the location of your assets via barcode scanning or wireless tracking
• Generate data-driven reports, insights, and forecasts that help you optimize your inventory

9) Internet of Things (IoT) Smart Building Apps

This may sound like a niche pull, but IoT is quickly becoming the next big thing in tech. According to Statista, it’s expected to reach a market volume of $1.56 trillion by 2029.

What this means for you is that it’s the perfect time to invest in an IoT smart hub. These cool business apps use connected devices to automate and simplify property management.

For example –

• Predictive Maintenance – Connected devices are equipped with sensors that keep you up to date on their performance and health. You’ll receive alerts when they need repairing, which reduces unexpected downtime.
• Smart Building Automation – Through the app’s interface, you can access and control the building’s lighting, thermostat, and energy consumption.
• Improved Security – Not only will integrated security cameras send you alerts about unusual activity, but you can even remotely lock your doors.

It’s a niche worth tapping into while it’s hot, because it’s only going to get bigger.

💡 Check this out! Smart home company iApartments has a mobile app that ticks all these boxes, and it was built by yours truly. Follow the link to see how it revolutionizes home convenience.

Inspired to Create Your Own Cool App?

Thankfully, you don’t have to go far.

DPL is a jack of all trades when it comes to mobile app development. Whatever your industry, we deliver cool business apps that are guaranteed to meet your business needs and then some.

Just fill out the form below and tell us about your business. We’re ready to take your brand to mobile.